Effective strategic plans rely on a vast quantity of information that must be managed and acted upon, On Demand -when it matters most. Analytics derived from CX programs can and should be turned into action to drive desired organizational change.
Strategic planning involves working across a broad range of business segments, from client service to logistics and marketing. One size does not fit all. Our analytic and qualitative approach to managing projects help companies find their own value innovation to create experiences most reflective of their aspirations.
The process will inevitably identify your unique value proposition, develop new leadership, but most importantly, help anchor new approaches into your company's culture.
Corporate & Institutional
We serve a wide range of organizations and institutions and effectively deliver on:
Special Project Management
Customer Experience Programs
Community Affairs Projects and Initiatives
Corporate Philanthropy Programs & Initiatives
Corporate Foundation Management
Annual Impact Reports
Corporate Volunteer Programs & Initiatives
Strategic Marketing Plans & Annual Plan Alignment
Targeted Trainings: Dynamics of Change in Organizations, Strategic Leadership Development, Leaders and Managers in Organizations; Conflict Resolution and Negotiation; Impact Driven Leadership.
We collaborate and support impact driven non profit organizations, NGO's, humanitarian and international relief efforts and effectively deliver on:
Content Branding & Sustainability Platforms
Strategic Planning & Annual Plan Alignment
Targeted/Special Projects and Initiatives
Certifications & Accreditations
Multi-Day Recognitions and Celebrations
Board Development & Fund Development Training & Support
Grants & Accreditations
Foundation Management: Due Diligence, Grant Application Programs, Progress & Reporting Systems, Impact Reports, Award Ceremonies
Capital Campaigns: Senior Campaign and Strategy Management, Feasibility Studies, Strategic Plans, Fund Development Plans and Implementation, Public Affairs Campaigns & Special Event Management
Long Term Care
We serve Nursing Homes, Rehabilitative and Restorative Facilities and effectively deliver on:
Assisted Living Facilities MDS Compliance
Developing Quality Improvement & Evaluation Systems
Personalized & Resident Centered Comprehensive Care Plans
Audit/Mock Survey pre-State Annual Visits
MDS 3.0 Assessments
Medicare reimbursement and state filings/responses
Medical Schedules for all Medicare and Medicaid Residents